Ordering Parts for Instruments Covered by Warranty
If you are servicing a customer's instrument that is currently covered by Cytek's warranty, here's how to process the order using our online distributor parts store:
- When you View Cart, type the instrument serial number that the contents of the cart are for in the Special Instructions text box:
- In the Discount Code box, type in WARRANTY and click Apply:
- After the order is submitted, the order will be reviewed to ensure the instrument is still under warranty, and processed by firstname.lastname@example.org.