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Ordering Parts for Instruments Covered by Warranty


If you are servicing a customer's instrument that is currently covered by Cytek's warranty, here's how to process the order using our online distributor parts store:

  1. When you View Cart, type the instrument serial number that the contents of the cart are for in the Special Instructions text box:
    Special Instructions

  2. In the Discount Code box, type in WARRANTY and click Apply:
    discount example

  3. After the order is submitted, the order will be reviewed to ensure the instrument is still under warranty, and processed by orders@cytekbio.com.