Dear Valued Customer,

I hope that you and your loved ones are staying safe and healthy.

The past month has been one filled with emotion and uncertainty due to the impact of the novel corona virus. In this challenging time, Cytek is adapting in order to continue supporting researchers and clinicians around the world, to better understand how the human immune system is being affected by the COVID-19 virus and to help find a cure.

To that end, Cytek is leveraging previously optimized high parameter multicolor panels and our scientific and technical expertise to collaborate with over a dozen hospitals, medical schools, and university laboratories in Europe, the USA and China to immune profile COVID-19 patient samples:

• Our Applications team is helping with assay and data collection.
• Our Field Service team is prioritizing these sites to ensure that trials continue un-interrupted.
• Our Operations team in Fremont continues to support all these activities by keeping the supply chain running, ensuring existing instruments have the necessary replacement parts, and building additional instruments that will be shipped out to critical research sites.

The Cytek family deeply appreciates the daily sacrifices that our employees and people around the world have made in order to help combat the spread of COVID-19. It is our number one priority to support those working to further understand this virus, fight its spread, and ultimately enhance patient outcomes.

If there is anything we can do to support your COVID-19 research, please do let us know.

Sincerely,